Business System Analyst Portfolio
I bridge the gap between business needs and technical delivery teams by translating complex requirements into clear documentation, actionable user stories, and measurable outcomes across retail, e-commerce, and SaaS environments.
Expertise
Core BA
Analysis
Tools
Soft Skills
Experience
Work Samples
Cloud-based platform managing eco fee collection from customers on regulated products, handling fee calculations, provincial tax rules, and stewardship organization reporting across Canada.
My Responsibility
Supported cloud migration working with large SKU datasets covering product categories, attributes, and province-based fee rules. Gathered requirements from stakeholders, coordinated with the offshore team, and led data validation to identify and resolve discrepancies.
BA Techniques Used
Evaluated and deployed a SaaS CRM for the Corporate Venture Capital team to log investment interactions, store presentations, and capture assessments — with MS Office and Okta integrations.
My Responsibility
Led requirements analysis through meetings with Business and IT teams. Acted as the communication bridge between the vendor, business stakeholders, and internal architects throughout the full deployment lifecycle.
BA Techniques Used
Forecasting module analyzing seasonal SKU performance trends to improve product visibility and support data-driven decisions on recurring product demand across future retail seasons.
My Responsibility
Gathered requirements directly from clients and collaborated with the internal development team to define and deliver new features, ensuring business needs were accurately translated into technical solutions.
BA Techniques Used
Let's Connect
Open to Business System Analyst, Business Analyst, and Product Analyst opportunities. Feel free to reach out.